FAQ

       PREORDER FAQ

 

Please read before ordering an item that says PRE-ORDER

***If ordering an item while it is still a pre-order, you are receiving a discounted price!

Once this item goes off of pre-order, the price will be adjusted to regular pricing***

 

PRE-ORDER FAQ:

What is a pre-order?

  • A pre-order is something that is currently not in stock, but I'm allowing orders before they arrive to the office.These are typically very popular items!

Why offer pre-orders?

  •  I want to make sure I order enough items. I on only list preorders on VERY populars items or items that are being restocked.

When will I be charged?

  • Your card will be charged at the time of purchase, so that I can hold the item for you.

How long do pre-orders take?

  • Each one is different and I will give an estimated date in the description of the item.
  • Please also understand, that sometimes pre-orders can take longer than my estimated arrival time. Sometimes there are things that are completely out of my hands that can change the delivery date. I work very hard to deliver by the date in the description of the item.
  • On the flip side of this, many orders come in well before there estimated date! The date listed is estimated. If you need an item by a certain date, please make sure you have placed your order in a reasonable time and I also suggest letting me know, so if the date does get changed, I can inform you.

What if pre-order takes longer than expected?

  •  If the pre-order is not in by the time that is given, I will let you know. I will send you a discount code on your next purchase.

I understand wanting your item's in a timely manner and I'm here to make those sometimes frustrating delays as easy as possible.

For any more questions or clarity, please contact me!